Pre-Service Checklist
Know where all of your units in your heating and air conditioning
system are located.
Perform basic trouble shooting tactics for your air conditioning or heating system..
Check your air filter. It is a very common cause of problems.
Write down the model numbers of all of your equipment.
Be ready to explain clearly what symptoms or problems you have had.
Know how long ago your problems began.
Make sure your system is accessible. If there is something blocking any of your products please remove it.
If any of your system's products are in an attic or crawl space please make it easily accessible.
Make sure there is an adult (over 18) available.
If you rent your home be sure and have your landlord's permission to have your system serviced.
If your heat pump or air conditioner is frozen be sure and turn it off so it is unfrozen before our technicians arrive.